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Office Manager

Discover expert tips and resources for office managers on Valant’s blog. From streamlining daily operations to enhancing team productivity, our Office Manager resources provides valuable insights on best practices, management strategies, and the latest EHR tools and product features within Valant. Stay ahead with actionable advice tailored for office managers aiming to optimize efficiency and simplifying workflows.

Billing ERAs explained
What Is a Billing ERA? How Do You Use Them? BlogBillerBillingBilling for Behavioral HealthEHR TechnologyManaging Your PracticeOffice ManagerPractice AdministrationPractice Owner

What Is a Billing ERA? How Do You Use Them?

However your practice handles billing, it's critical to understand the role ERAs play in your revenue cycle. Electronic remittance advice (ERA) explains how a health insurance company or health plan has paid and/or adjusted claims from a medical provider. Often,…
Andrew Schatzberg
August 11, 2026
Provider works out her behavioral health practice profitability
Projecting Your Behavioral Health Practice’s Profitability BlogBillerBillingBilling for Behavioral HealthGrowing Your PracticeIntegrated Credit Card ProcessingManaging Your PracticeNon-Prescribing ClinicianOffice ManagerPerformance ReportingPractice AdministrationPractice OwnerPrescribing Clinician

Projecting Your Behavioral Health Practice’s Profitability

Projecting your behavioral health practice’s profitability isn’t as hard as you may think. The process requires financial clarity, a little analysis, and brainstorming. Finally, sprinkle on some specific goals for new income streams if your practice is seeing red. The…
Andrew Schatzberg
August 4, 2025
What Is Dialectical Behavior Therapy - clinician explaining what is dialectical behavior therapy to patient
What Is Dialectical Behavior Therapy (DBT)? BlogClinical CareClinical DocumentationClinical ReportingEHR TechnologyManaging Your PracticeNon-Prescribing ClinicianOffice ManagerPractice OwnerPrescribing ClinicianTreatment Planning

What Is Dialectical Behavior Therapy (DBT)?

As a clinician, you may use multiple types of modalities to address the needs of different patients. One type of therapy you have likely heard of but may want to learn more about is dialectical behavior therapy (DBT). DBT can…
Andrew Schatzberg
June 15, 2026
ICD-10 2023 Updates - ICD-10-CM 2023 Updates for clinicians to review
ICD-10 2023 Updates BlogBillerBillingBilling for Behavioral HealthClinical CareClinical DocumentationClinical ReportingEHR TechnologyManaging Your PracticeNon-Prescribing ClinicianOffice ManagerPractice AdministrationPractice OwnerPrescribing Clinician

ICD-10 2023 Updates

New diagnostic codes related to behavioral health conditions have gone into effect via the International Classification of Diseases, Tenth Revision, Clinical Modification (ICD-10-CM) effective as of October 1, 2022. These updated codes expand upon and specify existing categories of behavioral…
Andrew Schatzberg
February 24, 2025
how to deal with patient waitlist management
Patient Waitlist Management and How To Make the Most of It BlogEHR TechnologyManaging Your PracticeNon-Prescribing ClinicianOffice ManagerPatient CommunicationsPractice AdministrationPractice OwnerPrescribing ClinicianProspective Patient ManagementScheduling

Patient Waitlist Management and How To Make the Most of It

Behavioral health clinics across the nation continue to absorb a wave of clients struggling with mental health. The long-term psychological effects of recent national and world events will likely take years to untangle. In the meantime, waitlists for mental health…
Andrew Schatzberg
February 24, 2025
clinician demonstrates what is value-based care
What is Value-Based Care? What Does It Mean for Behavioral Health? BlogBillerClinical CareClinical ReportingEHR TechnologyIndustry NewsManaging Your PracticeNon-Prescribing ClinicianOffice ManagerPerformance ReportingPractice AdministrationPractice OwnerPrescribing Clinician

What is Value-Based Care? What Does It Mean for Behavioral Health?

You may have heard that “value-based care” is attracting attention in the healthcare world. In fact, some predict that it will help define the future of healthcare. But what, exactly, is this type of care—and how does it apply to…
Andrew Schatzberg
February 24, 2025
practice owner works on mental health medical billing software
Mental Health Medical Billing Software BlogBillerBillingBilling for Behavioral HealthEHR TechnologyManaging Your PracticeNon-Prescribing ClinicianOffice ManagerPractice AdministrationPractice OwnerPrescribing Clinician

Mental Health Medical Billing Software

Effective billing routines are a critical part of your behavioral health practice. Seemingly small details all add up to make a big difference toward being forthright and professional with your patients, fully documenting the services you deliver, being reimbursed by…
Andrew Schatzberg
September 9, 2026
A look at the cost required to coordinate new patient inquiries
The Hidden Cost of Managing Prospective Patients: How Your EHR Can Help Coordinate New Patient Inquiries BlogEHR TechnologyGrowing Your PracticeIntake and Assessment AutomationManaging Your PracticeNon-Prescribing ClinicianOffice ManagerPatient CommunicationsPatient EngagementPractice AdministrationPractice OwnerPrescribing ClinicianProspective Patient Management

The Hidden Cost of Managing Prospective Patients: How Your EHR Can Help Coordinate New Patient Inquiries

The Hidden Cost of Managing Prospective Patients: How Your EHR Can Help Coordinate New Patient Inquiries. Whether you’re a solo practitioner or the manager of a multi-provider clinic, you must develop an effective system to coordinate new patient inquiries. Prospective…
Andrew Schatzberg
December 16, 2024
clinician tends to gen z mental health - Gen Z's Demands for Mental Health Care
Gen Z’s Demands for Mental Health Care – Understanding the New Generation BlogClinical CareEHR TechnologyManaging Your PracticeNon-Prescribing ClinicianOffice ManagerPatient EngagementPractice OwnerPrescribing ClinicianProspective Patient Management

Gen Z’s Demands for Mental Health Care – Understanding the New Generation

Mental health challenges are increasing across generations, but Gen Z is particularly vulnerable. While this generation has access to digital tools and services that allow them to connect with others and seek help, they still encounter barriers that prevent a…
Andrew Schatzberg
January 16, 2024
therapist matching - clinician discusses therapist matching with new patient
Best Practices for Matching New Patients with Your Therapists BlogClinical CareEHR TechnologyIntake and Assessment AutomationManaging Your PracticeNon-Prescribing ClinicianOffice ManagerPatient EngagementPatient PortalPractice OwnerPrescribing Clinician

Best Practices for Matching New Patients with Your Therapists

Best Practices for Matching New Patients with Your Therapists Virtual healthcare and online therapist databases have made it easier than ever to find mental health providers. But if you’re an individual seeking therapy, or the manager of a multi-provider practice…
Andrew Schatzberg
July 19, 2023