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Office Manager

Discover expert tips and resources for office managers on Valant’s blog. From streamlining daily operations to enhancing team productivity, our Office Manager resources provides valuable insights on best practices, management strategies, and the latest EHR tools and product features within Valant. Stay ahead with actionable advice tailored for office managers aiming to optimize efficiency and simplifying workflows.

reviewing TCPA for patient communications
TCPA Compliance for Patient Communications BlogComplianceManaging Your PracticeOffice ManagerPatient EngagementPractice AdministrationPractice Owner

TCPA Compliance for Patient Communications

Automating patient outreach from appointment reminders to prescription updates can save your behavioral health practice time and reduce costs. It's also what today's patients have come to expect. From appointment reminders to prescription updates, people rely on timely, personalized messages…
Andrew Schatzberg
March 26, 2024
billing for your practice - practice manager and biller discussing billing for their practice
How to Be Successful at Doing Your Own Billing for Your Practice BlogBillerBillingBilling for Behavioral HealthOffice ManagerPractice Owner

How to Be Successful at Doing Your Own Billing for Your Practice

If you’ve decided to handle billing for your behavioral health practice in-house, congratulations! You’ve started a journey that will give you more control over your business finances and grow your management skills. Yes, mental health billing can seem daunting at…
Andrew Schatzberg
March 19, 2024
behavioral health practice manager uses good billing practices
The Impact of Implementing Good Billing Practices at Your Behavioral Health Practice BlogBillerBillingBilling for Behavioral HealthManaging Your PracticeOffice ManagerPractice AdministrationPractice Owner

The Impact of Implementing Good Billing Practices at Your Behavioral Health Practice

Behavioral health practitioners must be adept at medical billing in order to survive, whether that means billing in-house or vetting and partnering with a competent third party to manage it for you. Good billing practices can make the difference between…
Andrew Schatzberg
March 19, 2024
patient discusses automated appointment reminders cadence at front desk
Finding the Best Automated Appointment Reminders Cadence for Your Behavioral Health Practice BlogManaging Your PracticeOffice ManagerPatient EngagementPatient PortalPractice AdministrationPractice Owner

Finding the Best Automated Appointment Reminders Cadence for Your Behavioral Health Practice

Mental health providers face numerous challenges, but one of the first and most significant obstacles is getting patients to attend their scheduled appointments. Late cancellations and no-shows can derail an office's day, costing your practice time and money. It's not only…
Andrew Schatzberg
October 31, 2023
therapist employs appointment reminders tips to engage patients
Top Tips for Appointment Reminders to Keep Your Patients Engaged BlogManaging Your PracticeOffice ManagerPatient EngagementPractice AdministrationPractice Owner

Top Tips for Appointment Reminders to Keep Your Patients Engaged

Appointment Reminder Tips To Keep Your Patients Engaged It's no secret that patient engagement is key to a successful behavioral health practice. To keep your patients coming back for appointments, you need to be sure they are reminded of those…
Andrew Schatzberg
January 16, 2024
Mental Health Billing - Mental health biller works work in EHR
Mental Health Billing: 3 Ways to Increase the Odds That You’ll Get Paid BlogBillerBillingBilling for Behavioral HealthManaging Your PracticeOffice ManagerPractice Owner

Mental Health Billing: 3 Ways to Increase the Odds That You’ll Get Paid

Mental health billing can feel like a gauntlet. Between navigating differing guidelines from different payers, keeping track of aging claims, appealing denials, and collecting payment from clients, it’s easy to fall behind or get discouraged. Luckily, there are steps you…
Andrew Schatzberg
March 19, 2024
clinician researches tips for finding billing partners for behavioral health practices
Tips for Finding the Right Billing Partner for Your Behavioral Health Practice BlogBillerBillingBilling for Behavioral HealthOffice ManagerPractice AdministrationPractice Owner

Tips for Finding the Right Billing Partner for Your Behavioral Health Practice

Searching for a billing partner for your behavioral health practice can feel like a catch-22. You need their services precisely because you aren’t an expert biller, but how can you vet the quality of their services if you don’t specialize…
Andrew Schatzberg
March 29, 2022
practice manager working on mental health billing
Mental Health Billing 101: What Every Therapist Needs to Know BlogBillerBillingBilling for Behavioral HealthManaging Your PracticeOffice ManagerPractice AdministrationPractice Owner

Mental Health Billing 101: What Every Therapist Needs to Know

If you’re new to mental health billing, you may feel overwhelmed, uncertain, or anxious about the process. Don’t worry; that’s normal! Most mental health experts aren’t trained to navigate the medical billing landscape. After all, billing is closer to business…
Andrew Schatzberg
September 9, 2026
clinician works on billing for behavioral health practice
In-House vs. Outsourced Billing for Behavioral Health Practices BlogBillerBillingBilling for Behavioral HealthManaging Your PracticeOffice ManagerPractice AdministrationPractice Owner

In-House vs. Outsourced Billing for Behavioral Health Practices

Billing for behavioral health practices can feel like a labyrinth. With different timelines and regulations for each payer, and a library of treatment codes to keep straight, it’s easy to get overwhelmed. However, mental health billing is unavoidable for any…
Andrew Schatzberg
September 4, 2026