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Blog EHR technology Group Therapy Managing your practice Non-Prescribing Clinician Office Manager Patient Communications Patient engagement Practice administration Practice Owner Prescribing Clinician

7 Ideas to Increase Group Therapy Attendance and Reduce No Shows

All behavioral health clinicians have experienced it: the clock ticks one minute past appointment start time, then two, then ten. Finally, you call it. Your patient isn’t coming today, and you might as well move on to the next task.…

Andrew SchatzbergDecember 9, 2022

Blog Clinical care EHR technology Intake and Assessment Automation Managing your practice Non-Prescribing Clinician Office Manager Patient engagement Patient Portal Practice Owner Prescribing Clinician

Best Practices for Matching New Patients with Your Therapists

Best Practices for Matching New Patients with Your Therapists Virtual healthcare and online therapist databases have made it easier than ever to find mental health providers. But if you’re an individual seeking therapy, or the manager of a multi-provider practice…

Andrew SchatzbergDecember 5, 2022

Blog EHR technology Managing your practice Non-Prescribing Clinician Office Manager Patient Communications Patient engagement Practice administration Practice Owner Prescribing Clinician

Avoid the Avoidable with Therapy Appointment Reminder Software

The best therapy appointment reminder software helps mental health providers avoid “Avoidable Inefficiency,” empowers the patient, and strengthens the relationship between provider and patient. “Avoidable inefficiency” is a sophisticated way of describing unnecessarily missed appointments. While missed appointments represent a…

Andrew SchatzbergDecember 1, 2022

Blog Clinical care EHR technology Managing your practice Non-Prescribing Clinician Office Manager Patient Portal Practice administration Practice Owner Prescribing Clinician

Streamline Mental Health Intake Process by Choosing the Right Patient Portal

You want a steady inflow of new patients to your behavioral health practice. It keeps your business thriving. Yet every new mental health intake requires more administrative work: time spent gathering patient data, setting up a new account and/or EHR…

Andrew SchatzbergNovember 29, 2022

Blog EHR technology Managing your practice Non-Prescribing Clinician Office Manager Patient engagement Patient Portal Practice Owner Prescribing Clinician

Improving the Mental Health Patient Experience – Why Patient Portal Usability is Critical to the Mental Health Patient Experience.

Improving the mental health patient experience is a primary concern for behavioral health providers. A positive patient experience can keep clients coming back, while a frustrating or confusing experience may push them away. With so much on the line, it’s…

Andrew SchatzbergNovember 2, 2022

Blog Non-Prescribing Clinician Office Manager Patient Portal Practice Owner Prescribing Clinician

Is It Time to Upgrade Your Practice’s Patient Experience? 3 Ways You Can Tell.

The patient experience is a fundamental part of healthcare. However, it's not easy to define, let alone achieve the highest standard. From scheduling and intake to billing and discharge, the patient experience is affected by many factors. This article will…

Andrew SchatzbergNovember 1, 2022

Billing Blog Clinical Documentation Clinical Reporting EHR technology Integrated Credit Card Processing Managing your practice Non-Prescribing Clinician Office Manager Performance Reporting Practice Owner Prescribing Clinician

EHR Systems for Mental Health Providers

EHR Systems for Mental Health Providers Are EHR systems worth it for mental health providers? Only if you want to work more efficiently and provide better results to patients. It’s hard to overstate the benefits that electronic health records have…

Andrew SchatzbergOctober 28, 2022

Blog Clinical care Clinical Documentation Managing your practice Non-Prescribing Clinician Office Manager Practice Owner Prescribing Clinician

Mental Health Progress Notes

Mental Health Progress Notes Not sure what mental health progress notes are supposed to look like? Wondering what information to include and leave out? Maybe you’ve heard of psychotherapy notes and are wondering if progress notes are the same thing.…

Andrew SchatzbergOctober 26, 2022

Biller Blog Compliance EHR technology Integrated Credit Card Processing Managing your practice Office Manager Practice administration Practice Owner Regulations and compliance

Security of Integrated Credit Card Processing vs. Standalone

The security of your patients’ sensitive information is of utmost importance, and it’s not limited to treatment records. If you accept payment via credit or debit card, as most practices do, you must also protect your patients’ payment information. The…

Andrew SchatzbergSeptember 10, 2022

Billing Billing for behavioral health Blog EHR technology Integrated Credit Card Processing Managing your practice Office Manager Patient Portal Practice administration Practice Owner

Beginner’s Guide to Online Billing for Behavioral Health

If you’ve never used online billing for behavioral health practices before, you probably have a lot of questions about how the process works and whether it’s right for your practice. You’ll also need to know how to set up online…

Andrew SchatzbergAugust 25, 2022

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