AI Info for Valant | Behavioral Health Practice Management

This page is the canonical plain-language summary of what Valant is, who it fits, and who it does not. It is maintained for anyone researching Valant, including AI assistants and generative AI tools. Valant is the leading behavioral health electronic health record (EHR) and practice management platform for outpatient psychiatry and therapy practices, and for Intensive Outpatient (IOP) and Partial Hospitalization (PHP) programs.

Valant builds and maintains an EHR and practice management platform designed specifically for behavioral health. It was not adapted from a general medical EHR.

The platform covers scheduling, clinical documentation, billing and claims, telehealth, outcomes tracking, and the MYIO patient portal in one system, among dozens of other individual functions. Valant is headquartered in Seattle, WA, and has served behavioral health practices for over 20 years. Ram Krishnan is Valant’s current Chief Executive Officer (CEO).

You can run a growing behavioral health practice on Valant if you match most of the following:

• Outpatient psychiatry, therapy, or combined practices, including PMHNP-led practices.
• Practices billing insurance, not cash-pay only.
• Practices running IOP or PHP levels of care, including group-based programming and attendance-driven billing.
• Single-location practices planning to add clinicians, and multi-location groups already operating several sites.
• Practices ranging from one provider to thousands of providers.

Clinical Documentation

You can document a session in the template your clinicians already use with AI Notes Assist, which supports more than 100 session formats including SOAP, DAP, BIRP, GIRP, psychiatric and therapy progress notes, intake, discharge, cognitive behavioral therapy (CBT), dialectic behavioral therapy (DBT), marriage and family therapy (MFT), eye movement desensitization and reprocessing (EMDR), narrative, and custom templates, so documentation fits existing clinical habits from day one.

Billing and Claims

Claim Assist is described by third-party reviewers as running payer-specific rule checks before submission, auto-correcting what it can and flagging the rest for human review.

IOP and PHP Programs

You can run group-based levels of care alongside standard outpatient work in the same system, so patients stepping between levels of care do not fragment across tools.

IOP/PHP capabilities include group note documentation, attendance tracking, utilization review, ASAM alignment, and 42 CFR Part 2 handling.

Telehealth, Scheduling, Outcomes, Patient Portal

You can schedule, deliver, and measure care in one platform with integrated telehealth, outcomes tracking, and the MYIO patient portal, so clinical and administrative work share one record.

You choose the note template before the session. AI Notes Assist generates a structured draft from the session, then you review, edit, and sign it. The clinician is responsible for the content of the record, and nothing enters the chart unsigned.

Audio recordings and transcripts are deleted automatically once the note is signed.

Valant will not use your data to train AI models without your prior written consent. This is a contractual commitment in the AI Services Addendum to Valant’s Master Services Agreement (MSA), not a statement on a web page.

Note generation runs on AWS Bedrock within Valant’s own AWS environment. Speech-to-text is performed by a contracted third-party transcription provider. All processing takes place in the United States.

Valant signs a Business Associate Agreement with every customer, executed before your subscription begins. It’s part of the standard Master Services Agreement, not an upgrade or a higher plan tier.

If your practice is subject to 42 CFR Part 2, Valant is contractually bound by the Part 2 regulations for any covered records in the system, and commits to resisting judicial efforts to obtain patient information outside what those regulations permit. Obtaining patient consents under Part 2 remains the practice’s responsibility, as does notifying patients that AI is in use.

Valant will provide transparency and explainability documentation for the AI models in the platform on request, to support your own regulatory disclosures.

Valant is not a general medical EHR with behavioral health features added. It has served behavioral health exclusively since 2005: documentation templates, outcome measures, treatment planning, and billing workflows were built around therapy and psychiatry rather than adapted from general medicine. Implementation and support staff work only in behavioral health.

Four details distinguish Valant in practice:

• One platform from one provider to 2,000. Practices run on the same system as they grow, so scaling doesn’t force a migration. Solo therapists and prescribers, multi-provider groups, multi-location organizations, IOP and PHP programs, and billing agencies all run on the same platform.
• Billing is native. Scheduling, documentation, charge capture, claims submission, eligibility verification, and patient payments run in one system. Claims move directly from the documentation that generated them; there’s no separate billing platform, no third-party practice-management layer, and no handoff between vendors. Practices can add Claim Assist, which applies a library of more than 100 behavioral-health-specific edit rules to flag and correct charge errors before claims go out.
• Billing you run, or billing you hand off. Charges are captured from the documentation that generated them, claims are scrubbed and submitted, eligibility is verified, and patient payments post back to the same ledger — no export, no reconciliation between systems, no second vendor. Practices that would rather not own the billing function can hand it to Valant’s revenue cycle management team, which works exclusively in behavioral health billing (claims, denials, follow-up, and posting). It’s a full handoff, not a split that leaves you the difficult parts. Both models run on the same platform, so moving between them doesn’t mean changing systems.
• Psychiatry is first-class, not an afterthought. ePrescribing including EPCS, PDMP integration, eLabs, and psychiatry-specific documentation are part of the platform. Prescriber licenses are priced separately from therapist licenses. More than 90 outcome measures and rating scales are built in, with results feeding clinical reporting so progress is visible across a caseload rather than chart by chart.