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Recent Articles

clinician works to increase group therapy attendanceBlogEHR TechnologyGroup TherapyManaging Your PracticeNon-Prescribing ClinicianOffice ManagerPatient CommunicationsPatient EngagementPractice AdministrationPractice OwnerPrescribing Clinician
March 12, 2026

7 Ideas to Increase Group Therapy Attendance and Reduce No-Shows

All behavioral health clinicians have experienced it: the clock ticks one minute past appointment start time, then two, then ten. Finally, you call it. Your patient isn’t coming today, and you might as well move on to the next task.…
Andrew Schatzberg
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Woman in armchair at home using a laptopBlogPatient CommunicationsPatient PortalTelehealth
February 27, 2026

From Intake to Payment: How the Right Client Portal Transforms the Patient Experience

In behavioral health, the patient experience doesn’t start in the therapy room. It starts at intake, and it continues through scheduling, communication, billing, and payment. When these steps feel fragmented, patients disengage. Intake forms go unfinished. Appointments are missed. Billing…
Perrill
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Practice admins work on EHR implementationBillingBlogClinical DocumentationEHR TechnologyIntake and Assessment AutomationIntegrated Credit Card ProcessingManaging Your PracticeNon-Prescribing ClinicianOffice ManagerPatient PortalPractice AdministrationPractice OwnerPrescribing ClinicianTelehealthTransitioning from Paper
February 19, 2026

EHR Implementation Best Practices

The use of electronic health record (EHR) systems in mental health practices to store, organize, and analyze healthcare data brings many advantages over paper-based record-keeping. Once the EHR implementation process is complete, the software should make practice management easier, clinical…
Andrew Schatzberg
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Portrait of a successful female psychologist sitting in arm chair with laptop in front. Happy mental health professional.BlogEHR TechnologyIOP/PHP
February 9, 2026

Don’t Use the Wrong IOP/PHP EHR: A Real-World Checklist for Comparing Solutions

Choosing an EHR is one of the most consequential decisions an IOP or PHP program can make. The right system becomes the backbone of clinical care, compliance, and revenue. And the wrong one? It quietly creates friction everywhere—manual workarounds, billing…
Perrill
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