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What is EHR Integrated Credit Card Processing?

The ability to process credit card payments is a must for any behavioral health clinic because of the number of clients who prefer to pay via credit, debit, HSA, or other type of card. Clients not only want the option…

Andrew SchatzbergAugust 5, 2022

Blog Compliance Managing your practice Office Manager Patient engagement Practice administration Practice Owner

TCPA Compliance for Patient Communications

Automating patient outreach from appointment reminders to prescription updates can save your behavioral health practice time and reduce costs. It's also what today's patients have come to expect. From appointment reminders to prescription updates, people rely on timely, personalized messages…

Andrew SchatzbergJuly 21, 2022

Blog Managing your practice Office Manager Patient engagement Patient Portal Practice administration Practice Owner

Finding the Best Automated Appointment Reminders Cadence for Your Behavioral Health Practice

Mental health providers face numerous challenges, but one of the first and most significant obstacles is getting patients to attend their scheduled appointments. Late cancellations and no-shows can derail an office's day, costing your practice time and money. It's not only…

Andrew SchatzbergJune 23, 2022

Blog Managing your practice Office Manager Patient engagement Practice administration Practice Owner

Top Tips for Appointment Reminders to Keep Your Patients Engaged

It's no secret that patient engagement is key to a successful behavioral health practice. To keep your patients coming back for appointments, you need to be sure they are reminded of those appointments in a personal and timely way. Using…

Andrew SchatzbergJune 17, 2022

Blog EHR technology Managing your practice Patient engagement Scheduling

How Therapy Appointment Reminders Can Help Your Practice

They show up on our phones, drop into our inboxes, and ping us through voicemail: appointment reminders. If you’ve visited any appointment-focused provider in recent years, from a doctor to a hairstylist to your tax accountant, you’ve probably gotten one…

Andrew SchatzbergJune 4, 2022

Blog Clinical care Group Therapy Managing your practice Non-Prescribing Clinician Patient engagement Practice Owner Prescribing Clinician

How to Run a Successful Group Therapy Session

Group therapy can be a powerful treatment modality when done right. Research affirms it as equally effective compared to individual therapy, and the relatively lower cost puts this service within reach of patients who struggle to access behavioral health care…

Andrew SchatzbergApril 23, 2022

Blog Clinical care Clinical Documentation EHR technology Group Therapy Managing your practice Non-Prescribing Clinician Patient engagement Patient Portal Practice Owner Prescribing Clinician Scheduling Telehealth

The Tools You Need for a Successful Group Therapy Session

What factors determine the success of a therapy group? Provider training, group cohesion, consistent attendance—these things each play a major role in effective group treatment. Less acknowledged, however, is what goes on behind the scenes, including the software and systems…

Andrew SchatzbergApril 14, 2022

Blog Clinical care EHR technology Non-Prescribing Clinician Operating virtually Patient engagement Practice Owner Prescribing Clinician Telehealth

Tips for Using Whiteboarding During Telehealth Appointments

Whiteboarding is a powerful tool to take traditionally in-person therapy activities to the digital telehealth space. With 41 percent of behavioral health appointments conducted online, therapists and psychiatrists can no longer rely on pen-and-paper or other physical materials for things…

Andrew SchatzbergDecember 13, 2021

Blog Managing your practice Patient engagement Practice Owner Telehealth

Kids are back in school. How is it affecting behavioral health practices?

It's been a couple of months since students have gone back to school this fall and the transition has taken its usual toll on their behavioral health. For the fall of 2021, the COVID pandemic is yet another factor making…

Andrew SchatzbergOctober 26, 2021

Blog Clinical Documentation Clinical Reporting Growing your practice Intake and Assessment Automation Managing your practice Measurement based care Non-Prescribing Clinician Patient engagement Practice administration Prescribing Clinician Treatment Planning

Using Measurement-Based Care to Improve Patient Outcomes in Mental Health

A growing body of research affirms that behavioral health treatments are far more effective when clinicians use objective measures to assess patient progress. This practice, known within behavioral health as measurement-based care, involves the repeated screening of patient symptoms over…

Andrew SchatzbergAugust 25, 2021

Patient engagement