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Patient engagement

BlogEHR technologyGrowing your practiceIntake and Assessment AutomationManaging your practiceNon-Prescribing ClinicianOffice ManagerPatient CommunicationsPatient engagementPractice administrationPractice OwnerPrescribing ClinicianProspective Patient Management

The Hidden Cost of Managing Prospective Patients: How Your EHR Can Help Coordinate New Patient Inquiries.

Whether you’re a solo practitioner or the manager of a multi-provider clinic, you must develop an effective system to coordinate new patient inquiries. Prospective patient management may seem routine, but it could be costing you money if not handled correctly.…
Andrew Schatzberg
December 17, 2022
BillingBilling for behavioral healthBlogEHR technologyIntegrated Credit Card ProcessingManaging your practicePatient CommunicationsPatient engagementPatient PortalPractice administration

How EHR-Integrated Credit Card Processing Benefits My Practice

Why bother with EHR credit card integration? What are the benefits of EHR-integrated card processing vs. processing done through a third-party service, like a countertop terminal? The short answer is yes—a big difference. Credit card integration benefits reach far beyond…
Andrew Schatzberg
December 14, 2022
BlogClinical careEHR technologyManaging your practiceNon-Prescribing ClinicianOffice ManagerPatient engagementPractice OwnerPrescribing ClinicianProspective Patient Management

Gen Z’s Demands for Mental Health Care – Understanding the New Generation

Mental health challenges are increasing across generations, but Gen Z is particularly vulnerable. While this generation has access to digital tools and services that allow them to connect with others and seek help, they still encounter barriers that prevent a…
Andrew Schatzberg
December 10, 2022
BlogEHR technologyGroup TherapyManaging your practiceNon-Prescribing ClinicianOffice ManagerPatient CommunicationsPatient engagementPractice administrationPractice OwnerPrescribing Clinician

7 Ideas to Increase Group Therapy Attendance and Reduce No Shows

All behavioral health clinicians have experienced it: the clock ticks one minute past appointment start time, then two, then ten. Finally, you call it. Your patient isn’t coming today, and you might as well move on to the next task.…
Andrew Schatzberg
December 9, 2022
BlogClinical careEHR technologyIntake and Assessment AutomationManaging your practiceNon-Prescribing ClinicianOffice ManagerPatient engagementPatient PortalPractice OwnerPrescribing Clinician

Best Practices for Matching New Patients with Your Therapists

Best Practices for Matching New Patients with Your Therapists Virtual healthcare and online therapist databases have made it easier than ever to find mental health providers. But if you’re an individual seeking therapy, or the manager of a multi-provider practice…
Andrew Schatzberg
December 5, 2022
BlogEHR technologyManaging your practiceNon-Prescribing ClinicianOffice ManagerPatient CommunicationsPatient engagementPractice administrationPractice OwnerPrescribing Clinician

Avoid the Avoidable with Therapy Appointment Reminder Software

The best therapy appointment reminder software helps mental health providers avoid “Avoidable Inefficiency,” empowers the patient, and strengthens the relationship between provider and patient. “Avoidable inefficiency” is a sophisticated way of describing unnecessarily missed appointments. While missed appointments represent a…
Andrew Schatzberg
December 1, 2022
BlogEHR technologyManaging your practiceNon-Prescribing ClinicianOffice ManagerPatient engagementPatient PortalPractice OwnerPrescribing Clinician

Does Your Patient Portal Improve the Patient Experience? Why Patient Portal Usability is Critical to Patient Experience.

Improving the patient experience is a primary concern for behavioral health providers. A positive patient experience can keep clients coming back, while a frustrating or confusing experience may push them away. With so much on the line, it’s important to…
Andrew Schatzberg
November 2, 2022
BlogManaging your practiceOffice ManagerPatient engagementPatient PortalPractice administrationPractice Owner

Finding the Best Automated Appointment Reminders Cadence for Your Behavioral Health Practice

Mental health providers face numerous challenges, but one of the first and most significant obstacles is getting patients to attend their scheduled appointments. Late cancellations and no-shows can derail an office's day, costing your practice time and money. It's not only…
Andrew Schatzberg
June 23, 2022