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Patient Communications

BlogEHR technologyManaging your practiceNon-Prescribing ClinicianOffice ManagerPatient CommunicationsPractice administrationPractice OwnerPrescribing ClinicianProspective Patient ManagementScheduling

Patient Waitlist Management and How To Make the Most of It

Behavioral health clinics across the nation continue to absorb a wave of clients struggling with mental health. The long-term psychological effects of recent national and world events will likely take years to untangle. In the meantime, waitlists for mental health…
Andrew Schatzberg
January 21, 2023
BlogEHR technologyGrowing your practiceIntake and Assessment AutomationManaging your practiceNon-Prescribing ClinicianOffice ManagerPatient CommunicationsPatient engagementPractice administrationPractice OwnerPrescribing ClinicianProspective Patient Management

The Hidden Cost of Managing Prospective Patients: How Your EHR Can Help Coordinate New Patient Inquiries.

Whether you’re a solo practitioner or the manager of a multi-provider clinic, you must develop an effective system to coordinate new patient inquiries. Prospective patient management may seem routine, but it could be costing you money if not handled correctly.…
Andrew Schatzberg
December 17, 2022
BillingBilling for behavioral healthBlogEHR technologyIntegrated Credit Card ProcessingManaging your practicePatient CommunicationsPatient engagementPatient PortalPractice administration

How EHR-Integrated Credit Card Processing Benefits My Practice

Why bother with EHR credit card integration? What are the benefits of EHR-integrated card processing vs. processing done through a third-party service, like a countertop terminal? The short answer is yes—a big difference. Credit card integration benefits reach far beyond…
Andrew Schatzberg
December 14, 2022
BlogEHR technologyGroup TherapyManaging your practiceNon-Prescribing ClinicianOffice ManagerPatient CommunicationsPatient engagementPractice administrationPractice OwnerPrescribing Clinician

7 Ideas to Increase Group Therapy Attendance and Reduce No Shows

All behavioral health clinicians have experienced it: the clock ticks one minute past appointment start time, then two, then ten. Finally, you call it. Your patient isn’t coming today, and you might as well move on to the next task.…
Andrew Schatzberg
December 9, 2022
BlogEHR technologyManaging your practiceNon-Prescribing ClinicianOffice ManagerPatient CommunicationsPatient engagementPractice administrationPractice OwnerPrescribing Clinician

Avoid the Avoidable with Therapy Appointment Reminder Software

The best therapy appointment reminder software helps mental health providers avoid “Avoidable Inefficiency,” empowers the patient, and strengthens the relationship between provider and patient. “Avoidable inefficiency” is a sophisticated way of describing unnecessarily missed appointments. While missed appointments represent a…
Andrew Schatzberg
December 1, 2022