Our Team
is Here to Help
The Valant support team comes from a variety of different backgrounds of customer service. They have a foundation of grit, resourcefulness, deep care for our industry and the people who work in it.
About Us
Close Knit
We are a dynamic close-knit team. We love what we do and that shows. You get the help of a team, not just of one person.
Dedicated
The work you do matters to us. We want to help you make the best impact for your clients and business.
Efficient
We are smart people who want to make sure you're optimizing our tools and assisting you with a depth of knowledge.
Secure
We won’t take up your time asking you to describe the error on your screen. Send us a screenshot via our secure and fully HIPAA compliant portal, worry-free.
Numbers We Stand By
18+
Local, Onsite
Support Agents
240+
Knowledge
Base Articles
$0
No Extra
Fee for Support
We don’t like scripts either,
so we don’t have them.
At Valant you won’t get a robotic, low-energy person at a call center. We give you real people with real problem-solving skills.
Valant Support Team
Nice To Meet You.
We aren’t new here and it shows.
15+ Years of Experience
15,000 Users
Tish M.
Team Manager of Valant Customer Support Services
Ankur S.
Director of Valant Customer Success
Jon O.
Valant Support Specialist
Joshua H.
Valant Support Specialist
Toshi B.
Valant Support Specialist
Matt W.
Valant Support Specialist
Josh T.
Valant Support Specialist
Art D.
Valant Support Specialist
Eduardo R.
Valant Support Specialist
Bonita D.
Valant Support Specialist
Trinelle S.
Valant Support Specialist
Shawna C.
Valant Support Specialist
Hayley N.
Valant Support Specialist
Melvyn M.
Valant Support SpecialistWe are not a
call center.
We are experts.
We value your time.
We Have No Max Handle Time.
Call centers have max handle times. Which is a fancy way for businesses to tell their support staff not to stay on the phone too long because it costs money.
When you speak with the Valant support team, we won’t cut the conversation short for our benefit. What benefits us is helping to solve your calls as efficiently as possible so you can get back to what is important: Your patients.
Your Time Is Valuable
We know billing. We know documentation. We use the same language that you do. We know what makes a practice thrive.
Whether you would like to improve the efficiency of your operations, measure patient outcomes, or reduce your liability, we would love to show you how Valant can help your practice.