Our Team
is Here to Help

The Valant support team comes from a variety of different backgrounds of customer service. They have a foundation of grit, resourcefulness, deep care for our industry and the people who work in it.

Tish M. Team Manager of Customer Support Services

About Us

Close Knit

Close Knit

We are a dynamic close-knit team. We love what we do and that shows. You get the help of a team, not just of one person.

Dedicated

Dedicated

The work you do matters to us. We want to help you make the best impact for your clients and business.

Efficient

Efficient

We are smart people who want to make sure you're optimizing our tools and assisting you with a depth of knowledge.

Secure

Secure

We won’t take up your time asking you to describe the error on your screen. Send us a screenshot via our secure and fully HIPAA compliant portal, worry-free.

Numbers We Stand By

18+

Local, Onsite
Support Agents

240+

Knowledge
Base Articles

$0

No Extra
Fee for Support

We don’t like scripts either,
so we don’t have them.

At Valant you won’t get a robotic, low-energy person at a call center. We give you real people with real problem-solving skills.

Valant Support Team

Nice To Meet You.

We aren’t new here and it shows.

15+ Years of Experience

15,000 Users

Tish M.

Tish M.

Team Manager of Valant Customer Support Services
Ankur S.

Ankur S.

Director of Valant Customer Success
Jon O.

Jon O.

Valant Support Specialist
Joshua H.

Joshua H.

Valant Support Specialist
Toshi B.

Toshi B.

Valant Support Specialist
Matt W.

Matt W.

Valant Support Specialist
Josh T.

Josh T.

Valant Support Specialist
Art D.

Art D.

Valant Support Specialist
Eduardo R.

Eduardo R.

Valant Support Specialist
Bonita D.

Bonita D.

Valant Support Specialist
Trinelle S.

Trinelle S.

Valant Support Specialist
Shawna C.

Shawna C.

Valant Support Specialist
Hayley N.

Hayley N.

Valant Support Specialist
Melvyn M.

Melvyn M.

Valant Support Specialist

We are not a
call center.

We are experts.
We value your time.

We Have No Max Handle Time.

Call centers have max handle times. Which is a fancy way for businesses to tell their support staff not to stay on the phone too long because it costs money.

When you speak with the Valant support team, we won’t cut the conversation short for our benefit. What benefits us is helping to solve your calls as efficiently as possible so you can get back to what is important: Your patients.

Your Time Is Valuable

We know billing. We know documentation. We use the same language that you do. We know what makes a practice thrive.


Try Our Free DemoGet a Personalized Demo of Valant's EHR Software

Whether you would like to improve the efficiency of your operations, measure patient outcomes, or reduce your liability, we would love to show you how Valant can help your practice.