Valant was founded in 2005 to provide behavioral health practices, agencies and clinicians with cloud-based software to streamline administration and empower what’s most important: improving outcomes. Inspired by the fact that technology has transformed all of our lives in meaningful ways, Valant has reinvented the behavioral health platform.
The Valant support team comes from a variety of different backgrounds of customer service. They have a foundation of grit, resourcefulness, deep care for our industry and the people who work in it.
We are a dynamic close-knit team. We love what we do and that shows. You get the help of a team, not just of one person.
The work you do matters to us. We want to help you make the best impact for your clients and business.
We are smart people who want to make sure you're optimizing our tools and assisting you with a depth of knowledge.
We won’t take up your time asking you to describe the error on your screen. Send us a screenshot via our secure and fully HIPAA compliant portal, worry-free.
Fee for Support
We don’t like scripts either,
so we don’t have them.
At Valant you won’t get a robotic, low-energy person at a call center. We give you real people with real problem-solving skills.
We aren’t new here and it shows.
We are experts.
We value your time.
Call centers have max handle times. Which is a fancy way for businesses to tell their support staff not to stay on the phone too long because it costs money.
When you speak with the Valant support team, we won’t cut the conversation short for our benefit. What benefits us is helping to solve your calls as efficiently as possible so you can get back to what is important: Your patients.
We know billing. We know documentation. We use the same language that you do. We know what makes a practice thrive.
Whether you would like to improve the efficiency of your operations, measure patient outcomes, or reduce your liability, we would love to show you how Valant can help your practice.