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practice owner works on mental health medical billing software
Mental Health Medical Billing Software BlogBillerBillingBilling for Behavioral HealthEHR TechnologyManaging Your PracticeNon-Prescribing ClinicianOffice ManagerPractice AdministrationPractice OwnerPrescribing Clinician

Mental Health Medical Billing Software

Effective billing routines are a critical part of your behavioral health practice. Seemingly small details all add up to make a big difference toward being forthright and professional with your patients, fully documenting the services you deliver, being reimbursed by…
Andrew Schatzberg
September 9, 2026
A look at the cost required to coordinate new patient inquiries
The Hidden Cost of Managing Prospective Patients: How Your EHR Can Help Coordinate New Patient Inquiries BlogEHR TechnologyGrowing Your PracticeIntake and Assessment AutomationManaging Your PracticeNon-Prescribing ClinicianOffice ManagerPatient CommunicationsPatient EngagementPractice AdministrationPractice OwnerPrescribing ClinicianProspective Patient Management

The Hidden Cost of Managing Prospective Patients: How Your EHR Can Help Coordinate New Patient Inquiries

The Hidden Cost of Managing Prospective Patients: How Your EHR Can Help Coordinate New Patient Inquiries. Whether you’re a solo practitioner or the manager of a multi-provider clinic, you must develop an effective system to coordinate new patient inquiries. Prospective…
Andrew Schatzberg
December 16, 2024
admin works to get ehr-integrated credit card processing benefits
How EHR-Integrated Credit Card Processing Benefits My Practice BlogBillingBilling for Behavioral HealthEHR TechnologyIntegrated Credit Card ProcessingManaging Your PracticePatient CommunicationsPatient EngagementPatient PortalPractice Administration

How EHR-Integrated Credit Card Processing Benefits My Practice

Why bother with EHR credit card integration? What are the benefits of EHR-integrated card processing vs. processing done through a third-party service, like a countertop terminal? The short answer is yes—a big difference. Credit card integration benefits reach far beyond…
Andrew Schatzberg
January 16, 2024
clinician tends to gen z mental health - Gen Z's Demands for Mental Health Care
Gen Z’s Demands for Mental Health Care – Understanding the New Generation BlogClinical CareEHR TechnologyManaging Your PracticeNon-Prescribing ClinicianOffice ManagerPatient EngagementPractice OwnerPrescribing ClinicianProspective Patient Management

Gen Z’s Demands for Mental Health Care – Understanding the New Generation

Mental health challenges are increasing across generations, but Gen Z is particularly vulnerable. While this generation has access to digital tools and services that allow them to connect with others and seek help, they still encounter barriers that prevent a…
Andrew Schatzberg
January 16, 2024
therapist matching - clinician discusses therapist matching with new patient
Best Practices for Matching New Patients with Your Therapists BlogClinical CareEHR TechnologyIntake and Assessment AutomationManaging Your PracticeNon-Prescribing ClinicianOffice ManagerPatient EngagementPatient PortalPractice OwnerPrescribing Clinician

Best Practices for Matching New Patients with Your Therapists

Best Practices for Matching New Patients with Your Therapists Virtual healthcare and online therapist databases have made it easier than ever to find mental health providers. But if you’re an individual seeking therapy, or the manager of a multi-provider practice…
Andrew Schatzberg
July 19, 2023
patient uses best therapy appointment reminder software
Avoid the Avoidable with Therapy Appointment Reminder Software BlogEHR TechnologyManaging Your PracticeNon-Prescribing ClinicianOffice ManagerPatient CommunicationsPatient EngagementPractice AdministrationPractice OwnerPrescribing Clinician

Avoid the Avoidable with Therapy Appointment Reminder Software

The best therapy appointment reminder software helps mental health providers avoid “Avoidable Inefficiency,” empowers the patient, and strengthens the relationship between provider and patient. “Avoidable inefficiency” is a sophisticated way of describing unnecessarily missed appointments. While missed appointments represent a…
Andrew Schatzberg
January 16, 2024
operator speaks with someone over 988 behavioral health hotline
Understanding the New 988 Hotline – What It Means for Your Practice and Behavioral Health as a Whole BlogClinical CareIndustry NewsNon-Prescribing ClinicianPatient PortalPrescribing Clinician

Understanding the New 988 Hotline – What It Means for Your Practice and Behavioral Health as a Whole

A recent federal law called the National Suicide Hotline Designation Act of 2020 requires that the National Suicide Prevention Lifeline be made available via dialing or texting a 3-digit number (988), in addition to the prior 10-digit number (800-273-TALK). The…
Andrew Schatzberg
January 16, 2024
Mental Health Intake Process - staff discusses mental health intake with patient
Streamline Mental Health Intake Process by Choosing the Right Patient Portal BlogClinical CareEHR TechnologyManaging Your PracticeNon-Prescribing ClinicianOffice ManagerPatient PortalPractice AdministrationPractice OwnerPrescribing Clinician

Streamline Mental Health Intake Process by Choosing the Right Patient Portal

You want a steady inflow of new patients to your behavioral health practice. It keeps your business thriving. Yet every new mental health intake requires more administrative work: time spent gathering patient data, setting up a new account and/or EHR…
Andrew Schatzberg
September 9, 2026
behavioral health admin works on improving the mental health patient experience
Improving the Mental Health Patient Experience – Why Patient Portal Usability is Critical to the Mental Health Patient Experience. BlogEHR TechnologyManaging Your PracticeNon-Prescribing ClinicianOffice ManagerPatient EngagementPatient PortalPractice OwnerPrescribing Clinician

Improving the Mental Health Patient Experience – Why Patient Portal Usability is Critical to the Mental Health Patient Experience.

Improving the mental health patient experience is a primary concern for behavioral health providers. A positive patient experience can keep clients coming back, while a frustrating or confusing experience may push them away. With so much on the line, it’s…
Andrew Schatzberg
September 9, 2026
clinician works with patient to upgrade patient experience
Is It Time to Upgrade Your Practice’s Patient Experience? 3 Ways You Can Tell. BlogNon-Prescribing ClinicianOffice ManagerPatient PortalPractice OwnerPrescribing Clinician

Is It Time to Upgrade Your Practice’s Patient Experience? 3 Ways You Can Tell.

The patient experience is a fundamental part of healthcare. However, it's not easy to define, let alone achieve the highest standard. From scheduling and intake to billing and discharge, the patient experience is affected by many factors. This article will…
Andrew Schatzberg
January 16, 2024