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Streamline Mental Health Intake Process by Choosing the Right Patient Portal

You want a steady inflow of new patients to your behavioral health practice. It keeps your business thriving. Yet every new mental health intake requires more administrative work: time spent gathering patient data, setting up a new account and/or EHR…
Andrew Schatzberg
January 16, 2024
BlogEHR TechnologyManaging Your PracticeNon-Prescribing ClinicianOffice ManagerPatient EngagementPatient PortalPractice OwnerPrescribing Clinician

Improving the Mental Health Patient Experience – Why Patient Portal Usability is Critical to the Mental Health Patient Experience.

Improving the mental health patient experience is a primary concern for behavioral health providers. A positive patient experience can keep clients coming back, while a frustrating or confusing experience may push them away. With so much on the line, it’s…
Andrew Schatzberg
January 16, 2024
BillingBlogClinical DocumentationClinical ReportingEHR TechnologyIntegrated Credit Card ProcessingManaging Your PracticeNon-Prescribing ClinicianOffice ManagerPerformance ReportingPractice OwnerPrescribing Clinician

EHR Systems for Mental Health Providers

EHR Systems for Mental Health Providers Are EHR systems worth it for mental health providers? Only if you want to work more efficiently and provide better results to patients. It’s hard to overstate the benefits that electronic health records have…
Andrew Schatzberg
June 30, 2025
BillerBlogComplianceEHR TechnologyIntegrated Credit Card ProcessingManaging Your PracticeOffice ManagerPractice AdministrationPractice OwnerRegulations and Compliance

Security of Integrated Credit Card Processing vs. Standalone

The security of your patients’ sensitive information is of utmost importance, and it’s not limited to treatment records. If you accept payment via credit or debit card, as most practices do, you must also protect your patients’ payment information. The…
Andrew Schatzberg
May 6, 2025
BillingBilling for Behavioral HealthBlogEHR TechnologyIntegrated Credit Card ProcessingManaging Your PracticeOffice ManagerPatient PortalPractice AdministrationPractice Owner

Beginner’s Guide to Online Billing for Behavioral Health

If you’ve never used online billing for behavioral health practices before, you probably have a lot of questions about how the process works and whether it’s right for your practice. You’ll also need to know how to set up online…
Andrew Schatzberg
August 28, 2024
BlogClinical CareClinical DocumentationEHR TechnologyGroup TherapyManaging Your PracticeNon-Prescribing ClinicianPatient EngagementPatient PortalPractice OwnerPrescribing ClinicianSchedulingTelehealth

The Tools You Need for a Successful Group Therapy Session

What factors determine the success of a therapy group? Provider training, group cohesion, consistent attendance—these things each play a major role in effective group treatment. Less acknowledged, however, is what goes on behind the scenes, including the software and systems…
Andrew Schatzberg
August 28, 2024
BlogClinical CareClinical DocumentationClinical ReportingEHR TechnologyManaging Your PracticeNon-Prescribing ClinicianOffice ManagerPractice AdministrationPractice OwnerPrescribing ClinicianRegulations and Compliance

What Happens When Your Behavioral Health Practice is Audited or Subpoenaed – and How To Prepare

Audits and subpoenas may strike fear into the heart of many mental healthcare practice owners—but if you’re well prepared, there’s really nothing to fear. Knowing what to expect if your practice does need to comply with either of these processes…
Andrew Schatzberg
January 27, 2022
BlogClinical CareEHR TechnologyNon-Prescribing ClinicianOperating VirtuallyPatient EngagementPractice OwnerPrescribing ClinicianTelehealth

Tips for Using Whiteboarding During Telehealth Appointments

Whiteboarding is a powerful tool to take traditionally in-person therapy activities to the digital telehealth space. With 41 percent of behavioral health appointments conducted online, therapists and psychiatrists can no longer rely on pen-and-paper or other physical materials for things…
Andrew Schatzberg
March 12, 2024