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operator speaks with someone over 988 behavioral health hotline
Understanding the New 988 Hotline – What It Means for Your Practice and Behavioral Health as a Whole BlogClinical CareIndustry NewsNon-Prescribing ClinicianPatient PortalPrescribing Clinician

Understanding the New 988 Hotline – What It Means for Your Practice and Behavioral Health as a Whole

A recent federal law called the National Suicide Hotline Designation Act of 2020 requires that the National Suicide Prevention Lifeline be made available via dialing or texting a 3-digit number (988), in addition to the prior 10-digit number (800-273-TALK). The…
Andrew Schatzberg
January 16, 2024
Mental Health Intake Process - staff discusses mental health intake with patient
Streamline Mental Health Intake Process by Choosing the Right Patient Portal BlogClinical CareEHR TechnologyManaging Your PracticeNon-Prescribing ClinicianOffice ManagerPatient PortalPractice AdministrationPractice OwnerPrescribing Clinician

Streamline Mental Health Intake Process by Choosing the Right Patient Portal

You want a steady inflow of new patients to your behavioral health practice. It keeps your business thriving. Yet every new mental health intake requires more administrative work: time spent gathering patient data, setting up a new account and/or EHR…
Andrew Schatzberg
September 9, 2026

By taking a few simple steps, practices can help ensure that their patients get the care they need while reducing unnecessary losses of revenue and time within the business model.

https://medcitynews.com/2022/11/how-behavioral-healthcare-practices-can-reduce-no-show-appointments/
behavioral health admin works on improving the mental health patient experience
Improving the Mental Health Patient Experience – Why Patient Portal Usability is Critical to the Mental Health Patient Experience. BlogEHR TechnologyManaging Your PracticeNon-Prescribing ClinicianOffice ManagerPatient EngagementPatient PortalPractice OwnerPrescribing Clinician

Improving the Mental Health Patient Experience – Why Patient Portal Usability is Critical to the Mental Health Patient Experience.

Improving the mental health patient experience is a primary concern for behavioral health providers. A positive patient experience can keep clients coming back, while a frustrating or confusing experience may push them away. With so much on the line, it’s…
Andrew Schatzberg
September 9, 2026
clinician works with patient to upgrade patient experience
Is It Time to Upgrade Your Practice’s Patient Experience? 3 Ways You Can Tell. BlogNon-Prescribing ClinicianOffice ManagerPatient PortalPractice OwnerPrescribing Clinician

Is It Time to Upgrade Your Practice’s Patient Experience? 3 Ways You Can Tell.

The patient experience is a fundamental part of healthcare. However, it's not easy to define, let alone achieve the highest standard. From scheduling and intake to billing and discharge, the patient experience is affected by many factors. This article will…
Andrew Schatzberg
January 16, 2024

By implementing value-based care, behavioral health practices can renegotiate contracts for higher reimbursement, improve outcomes for patients and build patient engagement.

https://www.healthitanswers.net/establishing-value-based-care-across-behavioral-healthcare/
ehr systems for mental health providers
EHR Systems for Mental Health Providers BlogBillingClinical DocumentationClinical ReportingEHR TechnologyIntegrated Credit Card ProcessingManaging Your PracticeNon-Prescribing ClinicianOffice ManagerPerformance ReportingPractice OwnerPrescribing Clinician

EHR Systems for Mental Health Providers

EHR Systems for Mental Health Providers Are EHR systems worth it for mental health providers? Only if you want to work more efficiently and provide better results to patients. It’s hard to overstate the benefits that electronic health records have…
Andrew Schatzberg
September 4, 2026

In the world of electronic health records (EHR) software, a mental health practice has two main purchasing choices: subscription or perpetual, with perpetual meaning a one-time purchase where the practice owns the software outright.

https://www.hmpgloballearningnetwork.com/site/ihe/commentary/ehr-software-choice-matters-mental-health-practices-subscription-or-perpetual
Clinician reviews ICD-10 codes mental health list during session - ICD 10 codes mental health list
2022 List of ICD-10 Codes for Mental Health BlogBillerBillingBilling for Behavioral HealthClinical CareClinical DocumentationNon-Prescribing ClinicianPrescribing Clinician

2022 List of ICD-10 Codes for Mental Health

The ICD-10-CM is an international system used by healthcare providers to standardize diagnoses, procedures, and other health information. Familiarity with the codes related to mental health can help providers diagnose patients correctly and efficiently. We've provided this list of ICD-10…
Andrew Schatzberg
August 19, 2026