In behavioral health, revenue rarely disappears all at once. It slips away quietly, through eligibility gaps, unworked denials, underpayments that still show as paid, and patient balances that age past collection. None of it sets off an alarm, which is exactly why practices doing everything right clinically can still struggle to get paid. The reason isn’t your team. Behavioral health billing is structurally harder than general medical billing, and most tools and billers were never built for it.
In this on-demand webinar, hosted in partnership with Behavioral Health Business, Cara Cardoza, Chief Customer Officer at Valant, and Noushin Satarian, Director of Revenue Cycle Management, break down where practices lose revenue and what it takes to get it back. Together they bring decades of experience across customer operations and behavioral health billing, with BHB reporter Ashleigh Hollowell moderating the live audience Q&A.
Watch this on-demand webinar and you’ll learn:
- Why behavioral health billing is structurally harder than general medical billing, and why that’s not a people problem
- The four places practices most often lose revenue: eligibility, denials, underpayments, and patient balances
- The most common and preventable denial types in behavioral health, and what causes them
- Why real-time revenue cycle visibility is a financial decision, not just an operational one
If you own or run a behavioral health practice and want a clearer view of where your revenue is going, this on-demand session is for you.
Speakers
Cara Cardoza
Chief Customer Officer, Valant
Noushin Satarian
Director of Revenue Cycle Management, Valant
Ashleigh Hollowell
Reporter, Behavioral Health Business
