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Before you Submit a Ticket

Step 1

Check the Knowledge Base, it's your first stop for getting answers to your questions and troubleshooting issues.

You can also read product resources, get training, watch on-demand webinars, and learn about everything Valant has to offer.

Step 2

Check the System Status page for already identified issues.

Step 3

If you require assistance with a Valant invoice, please contact our accounting department at 206-774-0532 extension 705.

Step 4

If you’d like to make an addition to your Valant subscription or upgrade your subscription package, please access the Valant Subscription form.

Step 5

See detailed instructions on how to contact support and access important account information needed to submit your support ticket.

Step 6

Submit a support ticket by filling out the form below.

Fill out the form below and the Valant customer support team will assist you.

Please note that this form is for authorized users of Valant EHR.
If you are a patient requiring assistance, please contact your provider or the practice directly.