Leveraging Your EHR To Grow a Thriving Practice

Your EHR software can be a key factor in growing your practice. The right all-in-one EHR software can cut down on administrative work, help clinicians see more patients, enhance the patient experience, increase revenue, and create consistency between locations, no matter how large your organization grows.

Guidance for Scaling a Behavioral Health Practice

With the right guidance and support, you can scale your practice more quickly and effectively. By creating frictionless daily workflows and ensuring impeccable organization, you’ll be better positioned for expansion. Let’s take your practice to the next level with these proven strategies.


Let Data Drive Your Decisions

Real growth happens when you base your business decisions on hard data rather than assumptions. Regular reporting on critical KPIs can give you insight into the demand for services, the most effective treatments, your leading providers, and other factors that influence revenue. Identify the KPIs that best speak to your growth goals and monitor them frequently. For more on behavioral health-specific KPIs, read about the top 20 used by other growing mental health practices.

Maintain a Waistlist to Keep Your Schedule Full

Maintaining an effective waitlist is crucial to prevent potential patients from losing momentum and turning to another practice. To manage your waitlist efficiently, promptly respond to the initial inquiry, automate follow-up messages if possible, and regularly check in with those on the waitlist. It’s important to establish a protocol to prioritize these patients appropriately.

Streamline with Better Billing Practices

Billing for behavioral health can be complicated, and if you don’t have a tight handle on it, it can easily overwhelm you. This results in denied claims and long-overdue payments, which ultimately hurts your cash flow. You’ll need to create a system for checking documentation and accuracy on claims, and then track them through the insurance system for prompt reimbursement. A good billing software and/or outsourced billing can help.

Simplify Operations into One Solution

Save time, money, and energy with one software solution that handles all facets of your practice management. When you no longer need to jump between software logins throughout the day or fight to integrate them, you have more energy to put toward patients. Try to find a software that offers all your required features in one package.

Value Based Care Whitepaper: 10 Easy Steps to Work Smarter and Reap Profits in 2024

If you are interested in better patient outcomes, higher reimbursements, and better contracts with payors, this whitepaper is for you.

Common questions asked by others like you

When do I know it's time to make a technology change?

If you’re finding that your current technology is holding you back and causing inefficiencies in your practice, it’s time for a change. The signs may be evident in your daily work: when your staff is overwhelmed and bogged down with cumbersome clicks, billing is consistently behind, and the front desk is struggling to keep up with patient communications. If you’re expanding or have multiple locations, keeping track of each one may be challenging with your current system. By investing in new technology that is designed to streamline your workflow, automate tedious tasks, and increase productivity, you can focus on providing top-notch patient care while growing your practice.

How can value-based care help my practice grow?

Under a value-based care (VBC) model, you’re paid based on the outcome of your treatments, not the amount of care given. Payers are increasingly willing to offer higher reimbursements for practices that use a VBC model, meaning VBC can help grow your revenue. Additionally, the measurement-based care that often undergirds VBC has been shown to improve patient outcomes. Better results for your clients means a strong reputation for your practice, leading to more referrals and positive word-of-mouth reviews.

What reports do I need to monitor the health of my practice?

Monitor productivity reports, both at the practice level and at the provider level. Generate reports on client retention and client outcome measures to gauge the efficacy of your treatment. It’s also important to monitor your referral sources and nurture those relationships. Finally, keep a sharp eye on your payroll reports.

When should I consider implementing measurement-based care?

Consider implementing measurement-based care as soon as possible to improve patient outcomes and stay ahead of industry best practices. With the right technology infrastructure in place, you can automate the administration and scoring of symptom rating scales between appointments, make data-driven decisions, and personalize treatment plans to better meet patient needs.