# Build or Buy Your Billing? Lessons From a 40-Provider Practice

**URL:** https://www.valant.io/resources/webinar/build-or-buy-your-billing-lessons-from-a-40-provider-practice/
**Author:** Allister Liberato
**Published:** November 12, 2026

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## Build or Buy Your Billing? Lessons From a 40-Provider Practice

Behavioral health billing breaks the generalist playbook. Recurring weekly visits, carve-outs, prior authorizations, and mental health parity rules mean a small billing error doesn’t happen once. It repeats week after week, across every patient it touches. That’s why so many practices end up paying an outsourced billing vendor while their own staff still spend hours chasing claims.

So should your practice build an in-house billing team or outsource behavioral health billing to a partner? In this on-demand webinar, the owner of Mending Minds, a 40-provider outpatient behavioral health practice with three locations in Indiana, walks through how she faced that exact decision: the signs that told her the billing setup had stopped working, why she weighed hiring an in-house team, what she looked for in a billing partner, and what changed after she made the switch.

**Watch this on-demand webinar and you’ll learn how to:**

- Identify the signs that your behavioral health billing setup has stopped keeping pace with your practice’s growth

- Assess whether in-house billing or an outsourced billing partner is the better fit for your practice size and payer mix

- Recognize the preventable claim denial types that cost behavioral health practices the most

If you own or manage a growing behavioral health practice and you’re deciding whether to build or buy your billing, this on-demand session gives you a real-world look at how one multi-location practice made the call.[/vc_column_text][/vc_column_inner][/vc_row_inner][divider line_type=”No Line” custom_height=”20″][/vc_column][vc_column column_padding=”padding-2-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” max_width_alignment_desktop=”default” max_width_alignment_tablet=”inherit” max_width_alignment_phone=”inherit” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding=”5%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all” css=”.vc_custom_1768491416293{border-radius: 25px !important;}”][vc_column_inner column_padding=”padding-5-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”left-right” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#f7f7f7″ background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”advanced” border_left_desktop=”2″ border_top_desktop=”2″ border_right_desktop=”2″ border_bottom_desktop=”2″ column_border_color=”#f7f7f7″ column_border_style=”solid”][divider line_type=”No Line” custom_height=”32″][vc_column_text]**Speakers**[/vc_column_text][nectar_single_testimonial testimonial_style=”basic_left_image” image=”204336″ quote=”**Lindsay Russell****
*MSN, PMHNP-BC, Owner, Mending Minds*“][nectar_single_testimonial testimonial_style=”basic_left_image” image=”203693″ quote=”Noushin Satarian****
*Director of Revenue Cycle Management, Valant*“][nectar_single_testimonial testimonial_style=”basic_left_image” image=”204337″ quote=”Mary Williams****
*Chief Marketing Officer, Valant*“][nectar_single_testimonial testimonial_style=”basic_left_image” image=”187658″ quote=”Ashleigh Hollowell**

*Reporter, Behavioral Health Business*“][/vc_column_inner][/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][divider line_type=”No Line” custom_height=”32″][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” icon_family=”none” text=”Watch Webinar” url=”#webinar”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#ffffff” scene_position=”center” top_padding=”5%” constrain_group_1=”yes” bottom_padding=”5%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” row_position_desktop=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” id=”webinar” enable_gradient=”true” color_overlay=”#f7f7f7″ overlay_strength=”0.95″ gradient_direction=”top_to_bottom” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” flex_gap_desktop=”10px” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” max_width_alignment_desktop=”default” max_width_alignment_tablet=”inherit” max_width_alignment_phone=”inherit” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_raw_html]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[/vc_raw_html][/vc_column][/vc_row]

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