# Contact Support

**URL:** https://www.valant.io/contact-support/
**Author:** valantnew
**Published:** December 14, 2021

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### We are here to help.

[/vc_column_text][nectar_btn size=”large” button_style=”regular” button_color_2=”Accent-Color” icon_family=”none” text=”Start a Request” margin_top=”3%” url=”#startrequest”][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][/vc_column][/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#f7f7f7″ scene_position=”center” left_padding_desktop=”15%” constrain_group_2=”yes” right_padding_desktop=”15%” left_padding_tablet=”5%” constrain_group_4=”yes” right_padding_tablet=”5%” text_color=”dark” text_align=”center” row_border_radius=”none” row_border_radius_applies=”bg” id=”startrequest” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][divider line_type=”No Line” custom_height=”32″][vc_column_text]

## Before you Submit a Ticket

[/vc_column_text][nectar_horizontal_list_item columns=”3″ column_layout_using_3_columns=”large_middle” col_1_text_align=”left” col_2_text_align=”left” col_3_text_align=”right” col_1_text_element=”h3″ col_2_text_element=”p” col_3_text_element=”p” cta_1_open_new_tab=”true” font_family=”p” open_new_tab=”true” hover_effect=”full_border” hover_color=”accent-color” border_radius=”none” icon_family=”custom” icon_size=”regular” col_1_content=”Step 1″ col_2_content=”Check the Knowledge Base, it’s your first stop for getting answers to your questions and troubleshooting issues.” url=”help.valant.io” cta_1_text=”See Knowledge Base” cta_1_url=”help.valant.io”][vc_column_text el_class=”note”]
You can also read product resources, get training, watch on-demand webinars, and learn about everything Valant has to offer.

[/vc_column_text][nectar_horizontal_list_item columns=”3″ column_layout_using_3_columns=”large_middle” col_1_text_align=”left” col_2_text_align=”left” col_3_text_align=”right” col_1_text_element=”h3″ col_2_text_element=”p” col_3_text_element=”p” cta_1_open_new_tab=”true” font_family=”p” open_new_tab=”true” hover_effect=”full_border” hover_color=”accent-color” border_radius=”none” icon_family=”none” icon_size=”regular” col_1_content=”Step 2″ col_2_content=”Check the System Status page for already identified issues.” url=”https://help.valant.io/technical-tips/valant-ehr-system-status” cta_1_text=”See System Status” cta_1_url=”https://help.valant.io/technical-tips/valant-ehr-system-status”][nectar_horizontal_list_item columns=”3″ column_layout_using_3_columns=”large_middle” col_1_text_align=”left” col_2_text_align=”left” col_3_text_align=”right” col_1_text_element=”h3″ col_2_text_element=”p” col_3_text_element=”p” cta_1_open_new_tab=”true” font_family=”p” open_new_tab=”true” hover_effect=”full_border” hover_color=”accent-color” border_radius=”none” icon_family=”none” icon_size=”regular” col_1_content=”Step 3″ col_2_content=”If you require assistance with a Valant invoice, please contact our accounting department at 206-774-0532 extension 705.” cta_1_text=”Contact Accounting” cta_1_url=”tel:2067740532″][nectar_horizontal_list_item columns=”3″ column_layout_using_3_columns=”large_middle” col_1_text_align=”left” col_2_text_align=”left” col_3_text_align=”right” col_1_text_element=”h3″ col_2_text_element=”p” col_3_text_element=”p” cta_1_open_new_tab=”true” font_family=”p” open_new_tab=”true” hover_effect=”full_border” hover_color=”accent-color” border_radius=”none” icon_family=”none” icon_size=”regular” col_1_content=”Step 4″ col_2_content=”If you’d like to make an addition to your Valant subscription or upgrade your subscription package, please access the Valant Subscription form.” cta_1_text=”Update Subscription” cta_1_url=”https://www.valant.io/subscription/” url=”https://www.valant.io/subscription/”][nectar_horizontal_list_item columns=”3″ column_layout_using_3_columns=”large_middle” col_1_text_align=”left” col_2_text_align=”left” col_3_text_align=”right” col_1_text_element=”h3″ col_2_text_element=”p” col_3_text_element=”p” cta_1_open_new_tab=”true” font_family=”p” open_new_tab=”true” hover_effect=”full_border” hover_color=”accent-color” border_radius=”none” icon_family=”none” icon_size=”regular” col_1_content=”Step 5″ col_2_content=”See detailed instructions on how to contact support and access important account information needed to submit your support ticket.” cta_1_text=”See Instructions” cta_1_url=”https://help.valant.io/technical-tips/how-to-contact-support?from_search=134689547″ url=”https://help.valant.io/technical-tips/how-to-contact-support?from_search=134689547″][nectar_horizontal_list_item columns=”3″ column_layout_using_3_columns=”large_middle” col_1_text_align=”left” col_2_text_align=”left” col_3_text_align=”right” col_1_text_element=”h3″ col_2_text_element=”p” col_3_text_element=”p” font_family=”p” hover_effect=”full_border” hover_color=”accent-color” border_radius=”none” icon_family=”none” icon_size=”regular” col_1_content=”Step 6″ col_2_content=”Submit a support ticket by filling out the form below.” cta_1_text=”Request Support” cta_1_url=”https://www.valant.io/testpage-form/#request” url=”https://www.valant.io/contact-support/#request”][divider line_type=”No Line” custom_height=”32″][/vc_column][/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#ffffff” scene_position=”center” top_padding=”2%” bottom_padding=”2%” top_padding_tablet=”8%” bottom_padding_tablet=”10%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” id=”request” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_b_to_right_t” overlay_strength=”1″ width=”1/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text css=”.vc_custom_1701101424255{margin-bottom: 0px !important;border-bottom-width: 0px !important;padding-bottom: 0px !important;}”]

### Fill out the form below and the Valant customer support team will assist you.

Please note that this form is for authorized users of Valant EHR.

If you are a patient requiring assistance, please contact your provider or the practice directly.

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