Accepting credit card payments is a necessary part of business even in the behavioral health field. Your business might have a mix of clients including those who pay a co-payment, those who pay out-of-pocket, or those who may never pay you directly. No matter what the mix, you want to provide an exceptional client experience…
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Outcome measures have been talked about in the behavioral health field for over 20 years yet only 18% of psychiatrists and 11% of psychologists in the US routinely use outcome measures (Fortney, Sladek, & Unützer, 2015). There is a lot of evidence that suggests that using outcome measures to track and provide feedback on patient…
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With reimbursement rates always under threat, behavioral health practitioners in private practice might find themselves at a disadvantage when negotiating higher rates. Larger organizations can afford to hire third-party negotiators to handle it for them but as the person wearing all the hats, you might not know where, how, or when to start. Many behavioral…
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Frequently, we are asked “Can my practice be compliant with Cures Act when using Valant?”. The short answer is Yes. Here, we’ll explain what Cures Act is and what you need to know when evaluating EHR software for your behavioral health practice.   What is the Cures Act? The 21st Century Cures Act (Cures Act)…
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“How’s work going?” “Stressful. We’re in the middle of an implementation.” This conversation happens too often. EHR implementations are typically time-consuming with inflexible project plans that demand adherence to foreign workflows. Not-too-surprisingly, EHR sales teams tend to keep this onboarding experience close to the chest and are highly hesitant to share details of the implementation…
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Patient portals are an empowering tool for your behavioral health clients, as well as for your office staff and clinicians. However, despite all the benefits, it can be difficult to get patients to use the portal – or even activate their account in the first place. Driving patient portal adoption can be a challenge, but…
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What gets you out of bed and over to your practice each morning? Odds are that you think about something like meaningful work with your clients and the success of your practice as a business. But whatever your specific goals may be, how well you’re able to leverage your EHR system is also coupled with…
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Shopping for the right mental health EHR can be challenging for private practices. Software vendors package feature sets and services in different ways, making it difficult to compare one solution to another. The search for the right mental health EHR often results in going too big (paying for an overly robust package), going to small…
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A Quiz for Behavioral Health Professionals. As a behavioral health professional, the total amount of work hours you put into your practice goes well beyond the face time spent with patients. For every billable hour, your practice must also account for the time spent on documentation, billing, and other processes that support the provision of…
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Pick your favorite video streaming service and compare it to a random VCR company. If you were to ask them both if they had a pause button, both could honestly reply “yes”, but it would say little about the important distinctions between the underlying technologies of the two and how they ultimately shape the consumer…
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