Category: Case Study

Donna Offield, M.A., LPC

June 15, 2021

Working at Valant, we often hear inspiring stories from our customers. Here’s a special example from Donna Offield, M.A., LPC. The Beginning Donna Offield did not come into this world easily. While her father was serving in the United States Army in Vietnam, Donna’s mother went into labor – two and a half months early….
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October 2, 2017

Jonathan Woods of Comprehensive Mental Health Services discusses documentation and the continuity of care Producing positive results for patients in a behavioral healthcare setting is largely driven by the quality of documentation. Recording important details and measuring outcomes are quintessential aspects of an effective care strategy, and this is especially true when collaboration is required…
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August 14, 2017

Matthew Gramlich of Mental Health Counseling Services on adopting a new software solution How smoothly a software implementation goes in a private behavioral health practice depends on a great many things. The process will likely demand extra time out of clinicians and staff for training and familiarization, in addition to the possibility of extra tasks…
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July 24, 2017

Melody Frye on the transition from employee to private practice owner Behavioral health care professionals, whether they be part of a small private practice or a public behavioral health organization, contribute to the goal of improved population health through their respective channels. As clinicians grow and develop professionally, the best possible fit for their unique…
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July 5, 2017

Carolyn Ramp of Resolution Counseling circumvents logistical costs and resource constraints The total cost of running a business can be hard to quantify without taking all factors into account, and behavioral health care is no different. Practice-related costs come in tangible forms, such as rent, payroll, and office supplies, but equally important (if not more…
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June 7, 2017

Kristin Seitanakis of InterCare Psychiatric Services explains life before and after Valant Finding the right EHR for your large practice isn’t something that can be approached half-heartedly. For Kristin Seitanakis, Chief Operating Officer for InterCare Psychiatric Services, it became apparent just how much an underperforming EHR can hold a practice back. Seitanakis recalled, “We used…
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April 14, 2017

The Three-Day Audit Jodi Province Counseling Services serves clients in five counties of North Carolina, and just had the most positive Medicaid audit possible. After hearing that the audit would come in 30 days, Jodi didn’t panic. Instead, she scanned her client records for any gaps and was soon ready. The Medicaid office told Jodi…
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December 8, 2015

How automation with Valant for practice management equates to quality and growth Profile Jacob Hamm, Gulf Coast Behavioral Health (formerly A&M Psychiatric Services) and Practice Management Consulting Background Jacob Hamm offers a unique perspective as a Valant user in two separate roles: a practice manager for Gulf Coast Behavioral Health, and later the owner and…
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September 9, 2015

Profile David Brody, MD. When Dr. David Brody started his private practice in 2008, he was splitting time with his full-time position at Beth Israel Medical Center. By the middle of the year, his patient load had filled quickly because he was part of the minority of psychiatrists in New York that accepted insurance. His…
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June 6, 2015

Profile Pam Caviness is a licensed clinical social worker and life coach who has been in private practice since 2005, helping adults with a variety of mental health problems. She shared office space and staff with a group of independent clinicians who split the administrative overhead. In 2013, Pam moved her practice to a new…
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