Patient portals are an empowering tool for your behavioral health clients, as well as for your office staff and clinicians. However, despite all the benefits, it can be difficult to get patients to use the portal – or even activate their account in the first place. Driving patient portal adoption can be a challenge, but…
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What gets you out of bed and over to your practice each morning? Odds are that you think about something like meaningful work with your clients and the success of your practice as a business. But whatever your specific goals may be, how well you’re able to leverage your EHR system is also coupled with…
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Shopping for the right mental health EHR can be challenging for private practices. Software vendors package feature sets and services in different ways, making it difficult to compare one solution to another. The search for the right mental health EHR often results in going too big (paying for an overly robust package), going to small…
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Finding the right EHR means asking the right questions.  When searching for an EHR, you likely have a list of criteria that is important for your practice. Perhaps you want to ensure the platform utilizes current technology, is intuitive, or enables efficient reporting and payments. On the surface, it can be hard to distinguish the…
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Five Indications a Change is Needed For many behavioral health practices, looking back at an EHR implementation is not always done with fondness. Taking on a new software solution often creates strain on a practice’s limited time and resources. Even as EHR technology improves and new features and functionality exist that can better serve the…
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A Quiz for Behavioral Health Professionals. As a behavioral health professional, the total amount of work hours you put into your practice goes well beyond the face time spent with patients. For every billable hour, your practice must also account for the time spent on documentation, billing, and other processes that support the provision of…
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Improving operational efficiency and reducing waste are important goals of any large organization. Opportunities for improvement can exist in many forms, and can be recognized by anyone—not just by those at the executive level. In fact, it is often those that are closest to clinical and administrative workflows that can provide the most useful insights…
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Pick your favorite video streaming service and compare it to a random VCR company. If you were to ask them both if they had a pause button, both could honestly reply “yes”, but it would say little about the important distinctions between the underlying technologies of the two and how they ultimately shape the consumer…
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An electronic health record (EHR) is a centralized digital collection of patient data that has completely replaced paper records in most behavioral health practices. Typical information included in a patient EHR includes medical history, current and past medications, allergy alerts, demographic data, laboratory results, and therapy progress notes. If your practice does not currently use…
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We’ve previously talked about designing and decorating your therapy office as an element of your professional care; studies have shown patients respond to the visual atmosphere of the therapy space*. The recent, widespread shift to telehealth, however, has left many behavioral health practitioners wondering how they can apply these same principles of office design to…
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