The growing complexity of health care and the age-old strategies we’re still electing to use. Last year, the state of New York awarded a five-year, $564.9m contract to the Xerox corporation for the modernization of its state Medicaid claims processing system. The project is now about two-thirds of the way through its intended implementation time…
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What went wrong for Medi-Cal and how to avoid “copying” the calamity. Nearly 10 years and $9 million later, Medi-Cal (California’s Medicaid) pulled the plug on their Medicaid Management Information System (MMIS) modernization project with the Xerox Corporation. The project to replace the aging system originally went to bid in 2007, and was beset by…
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